Заморожен аккаунт на Poker Stars

Sergey86 -12 258717
У нас с другом забанили аккаунты, за то что мы использовали кеш( ХА !) для пepевoда друг другу дeнeг...ну суть такая - я рейз 300 - мне олень 310 - я пас. Так мы сделали, за последние 3 месяца, раза 3-4. И на последний раз аккаунты заморозили, без предупреждения.
Я конечно понимаю, что мы неправы, но что у нас могут дeньги отнять(>2000$)? И как вообще сними решать этот вопрос? Я им ответил, что я извиняюсь и не знал правил, но ответа нет 2 дня. Может кто-нибудь помочь?
На почту написали письмо:

Hello *****,

It has come to our attention that on Oct. 25you played hand
51639986276 against "'(друг)'" where you received a total of
$$295.00 from this player.

We would presume that this was an innocent transfer of chips however,
chip dumping is prohibited at the tables as explained in our Terms of
service: http://

5.8. CHIP-DUMPING. Chip-dumping occurs when any User intentionally
loses a hand in order to deliberately transfer his chips to another
User. Any User who chip-dumps or attempts to chip-dump with any other
User while using the Service may be permanently banned from using the
Service and their account may be terminated immediately. In such
circumstances PokerStars will be under no obligation to refund to you
any monies that may be in your PokerStars account at such time.

5.9. FRAUDULENT BEHAVIOR. In the event that PokerStars deems that a
User has engaged or attempted to engage in fraudulent, unlawful,
dishonest or improper activity while using the Service, including
without limitation, engaging in any of the activities set forth in
this clause 5 or any other game manipulation, or the making of any
fraudulent payment, including without limitation, use of a stolen
credit card or fraudulent chargeback or money laundering, PokerStars
shall be entitled to take such action as it sees fit, including, but
not limited to:

a. immediately blocking a User's access to the Service;
b. terminating a User's account with PokerStars;
c. seizing the funds within a User's account;
d. disclosing such information (including the identity of the User)
to financial institutions, relevant authorities and/or any person or
entity that has the legal right to such information; and/or
e. taking legal action against a User.

To transfer money to another player, please use the 'Transfer Funds'
option found in the 'Requests' menu of the PokerStars program.

We ask that you please provide an explanation for this matter as well
as clarification of your association to player "'(друг)'"

We thank you for your understanding and hope to hear from you soon.

Kind regards,

Yessenia
PokerStars Security
-40

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